Experience Matters

Meet the Saltmarsh Team

Each member of our Saltmarsh team works together seamlessly, bringing an average of 30 years experience to the task. This makes us well-qualified to provide for your insurance needs-from summer cottages to corporate headquarters, from compact cars to private jets.

Brenda Melkonian Vaughan, Esq.

General Counsel and Licensed Agent

Brenda Melkonian Vaughan, Whip’s daughter, joined the family business over four years ago. With over twenty-five years of business/legal experience, Brenda is a licensed insurance producer, and she is responsible for the daily operations of the agency. She will make certain that all of your questions and concerns are addressed in a timely fashion. Brenda likes to derail problems before they arise, she is constantly monitoring customers’ accounts, and she is always striving to do the best for the consumer.  Do you have an afterhours question or claim? Not to worry!  Brenda is your go to person, and you can call her on her cell at 781-572-2419 for immediate assistance.

Donna Giglio

Customer Service Representative

Donna is one of the initial members of our team, having arrived at the agency over 34 years ago! Donna’s commitment to the agency’s customers speaks for itself and is certainly exemplary. No problem or fact pattern is too complex for Donna, whose take charge “can-do” attitude delivers! Donna’s personal concern for, and astute management of each client’s needs are attributes which our customers find particularly invaluable. Donna is a licensed agent with a CISR designation so she can give customers the best service possible.

Kathleen McSweeney

Customer Service Representative

Kathleen joined our agency in 2003 and she brought along 20 years of experience in the insurance industry. She primarily handles personal lines; however, Kathleen has extensive knowledge in many areas and provides assistance in the commercial lines department. Kathleen is devoted to working with customers to answer questions, ease concerns and solve problems quickly. Kathleen is a self-starter and is keenly interested in each customer’s needs and she tailors each account based on our customers’ particular circumstances. Kathleen is also a licensed agent and is constantly scouring publications and articles to remain current with changes in the insurance industry

Justeane Tanso

Customer Service Representative

Justeane joined the Saltmarsh team over three years ago, and she brought almost two decades of experience in the personal lines insurance industry to the agency. Justeane is no exception to our commitment to provide customers with top level service, and she is devoted to solving customers’ problems and answering all of their questions. Need an auto or homeowner’s quote in a jiffy? Justeane is your person! Justeane’s knowledge and expertise has proven to be a great asset to the Saltmarsh team!

Kate Vogel

Customer Service Representative

Kate’s commitment to superior service can help your company of any size find the coverage you need. Kate has been in the insurance business for over 20 years and her knowledge of commercial insurance ensures that you get the best coverage, for the best possible premium. Whether you need Workers’ Compensation Insurance, Business Owners Insurance, Commercial Auto Insurance, General Liability Insurance, Umbrella Insurance, Cyber Insurance, Professional (E&O) Insurance, or Special Event Insurance, Kate can assist!

Deborah Jones Melkonian, Esq.

Commercial Lines Customer Service Representative

Deborah joined the team over ten years ago, bringing her extensive knowledge of the law and attention to detail with her. Deborah primarily services our commercial accounts, however, she is always willing to pitch in where needed. Do you need a Certificate of Insurance processed quickly? If so, just email Deb, and she will get it done for you in a flash. Deb’s bright personality and positive attitude endears her to our customers!

Carolyn Mooney

Receptionist

Carolyn is the front desk receptionist, and she has a welcoming voice and assuring attitude that will let customers know that they are in good hands! Carolyn is our customers’ initial point of contact, and she makes certain that our customer service representatives understand our customers’ requests and needs. Her organizational prowess and dependability maintains order and consistency in our office on a daily basis. Our customers love hearing Carolyn’s pleasant voice when they call!

Korina Vallerand

Receptionist/Document Download Specialist

Korina is the newest member of our agency, joining us in 2020. Korina greets our customers with a smile and an enthusiastic voice, and she ensures that each customer reaches the appropriate customer service representative swiftly. Korina responds to all of our customer inquiries in a courteous and timely manner, and she has an amazing ability to multi-task in our bustling office. Our customers love being greeted by Korina’s infectious smile when they pay us an office visit!

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